Signup Requirement

Error: Address should include at least 1 letter and number (e.g., building number, street name.)

Meaning: The address you provided is missing a number. Please include a number in your address, such as a street number, house number, or building number.

Tip: If you're having trouble, you can manually enter your address by selecting the "enter it manually" option when you start typing in the address field.

Error: Please enter a valid residential address. Business addresses are not accepted

Meaning: The address you provided appears to be a business address, which is not accepted for this service. Please enter a valid residential address to proceed.

Issue: I do not have a referral code. Can I still sign up?

Answer: Yes, you can sign up without providing a referral code. Please note that for a referral code to be successfully applied:

-- You must be signing up from an eligible country.

-- Your referrer must have also signed up from an eligible country. (For information on eligible countries, see here)

Issue: I am unable to select my date of birth

Answer: You will not be able to select your date of birth if you are under 18 years old at the time of sign-up. SendApp requires users to be at least 18 years of age.

Error: Please enter a valid phone number

Meaning: The phone number you entered is not valid for the country you selected during sign-up. To proceed, please ensure you provide a correct phone number that matches the country you are signing up from.