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What additional information may be required?

Updated 15 month ago

The following information/documents may be required from a user as part of our due diligence procedures:

  • A screenshot of all the cards used in funding both attempted and successful transactions (front and back with middle 6 digits masked out).

  • A selfie of you holding each of these cards (middle 6 digits must be masked out) with your name clearly displayed.

  • A valid means of identification.

  • A statement of account showing these debits, your name and the masked card PAN (first 6 and last 4 digits only).

  • Your relationship with the beneficiary.

  • The purpose of the transaction.

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