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Movement is what we want

Review 2024

Every moment that mattered, every feature you loved, every time you hit send — bringing you closer to home.

Explore the Send App Remittance Report and discover how global money movement touches lives every day

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The Senders

People just want to move money around the world - for small, big, and personal reasons. The money they move is a bridge connecting loved ones across the globe. A lifeline for communities. A celebration of human connections.

The money they move inspires the Send App Story which is about movement, of all kinds: money movement globally that moves the hearts of loved ones.

The Receivers

To understand the impact of the money sent home by millions of diasporas, we spoke to the biggest benefactors: the receivers. Our survey received responses from hundreds of people across Nigeria, Ghana, South Africa, and Kenya.

Here’s what they had to say about the impact of remittances on their daily lives.

Money Movement

The people who filled our survey

Demographic
83.2%

of participants were between 18 to 34 years old

50%

Male respondents were over 50%

People movement

The people they love live far away.

Demographic
25.4%

have siblings living abroad

23.4%

have close friends living abroad

21.8%

have extended family members living abroad

People movement

Their loved ones are spread across continents

Demographic
33.6%

said their loved ones live in Europe

27.6%

said their loved ones live in Africa

25.4%

said their loved ones live in North America.

13.4%

have extended family members living in Asia

Money movement

The funds they received came at different frequencies

Demographic
32%

Received money occasionally

26%

Received money Monthly

11.4%

Received money Weekly

30.6%

Rarely or never received any money

Money movement

They told us about the largest amount they received in 2024

Demographic
42.8%

Received less than $100

33.8%

Received between $100 - $500

15%

Received between $500 - $1,000

8.4%

Received over $1,000

Money's working

The money they received went beyond the essentials

Demographic
43.8%

Purchased gadgets with the money they received

31.2%

Splurged on fashion

Others

took care of social events, entertainment subscriptions, and relationship expenses

Money's working

They told us about the last purchase they made with the money they received

Demographic
48.4%

told us it went toward basic living costs—food, rent, and utilities.

40.8%

covered emergencies like medical bills.

10.8%

invested in their businesses

Money's working

The money they received went a very long way

Demographic
59.1%

Said the funds they received helped them to maintain their standard of living

Money's working

It isn’t about money, it’s about connection

Demographic
46.5%

felt “extremely connected” to loved ones through the financial support they received

20.5%

felt “very connected.”

33%

felt moderately connected or less.

Money predictions

They made predictions for 2025

Demographic
68.2%

Expect to receive more money from their loved ones abroad in 2025 compared to last year

13%

Expect to receive less money in 2025 compared to last year

Hello SendApp users

This part is for you
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All it took

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5 mins

98% of transactions in 2024 only took 5 minutes to be processed successfully. Send App users enjoyed the most seamless in-app experience yet.

You Couldn't Stop Sending

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February 22nd was our busiest day for sending money on Send App. While any day is perfect to make your loved ones smile, this one truly stood out for our users

People Remembered Home on Payday

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Most users abroad sent money home every two weeks or at month's end, signaling that people remember home during payday.

Straight from London

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In the United Kingdom, London users were Send App’s largest customer base. Perhaps it’s because London has one of the largest diaspora populations or maybe it’s simply the city with the most heart.

Some places just stand out

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Nigeria was our top remittance receiver. Kenya, and Cameroon users also received more money than their counterparts in other African countries.

NEW.
Psst tell a friend

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This is a special thank you to the user in London who was the first to use our referral feature when it was launched in 2024.

We’re absolutely fine with you not keeping this secret. Help someone send love home, too — and enjoy a little something for yourself.

Join the referral program >
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What happened last summer

Summer Campaign
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Send App launched its first summer campaign alongside other exciting offers to reward our users. From personalised travel guides to a thoughtfully curated summer kit, the 2024 experience was unforgettable. You can still claim our summer essentials for free.

Start prepping for summer >

With Send App, your global money transfers are quick, easy, and free

Start sending money across the globe >
Globe
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All Onboard - Upgrades, on Upgrades, on Upgrades

Immeasurable Impact for even the tiniest upgrade. A glossary of all the updates, upgrades, and new features released on Send App in 2024.

New to SendApp

SendApp Relaunches in 49 US States

We’re back and better than ever, serving almost the entire US!

Invite Your Friends and Earn Rewards

Share SendApp with friends and enjoy exclusive rewards for every referral

Enjoy FX Bonuses on Special Days

Enjoy lower rates on select days to make your transfers even more affordable.

Send Money to Malawi

We are live in Malawi and you can send money to loved ones seamlessly with SendApp.

Simplified GBP Payee Confirmation

Confirming your recipient's details when sending GBP is now smoother and more secure.

Easily Update Your Address

Customers can now update their addresses manually for added accuracy and convenience

Self-Service Made Easy

Get quick assistance or self-support through our Chatbot or Call support options

Share Your Feedback In-App

Help us improve by rating your experience directly in the app

Boosted Security for Mobile Payments

We have made it safer when completing debit card transactions on the mobile app

Smarter Fraud Detection

Improved fraud prevention tools for a safer, more secure experience.